The general delivery time for products is about 14 days after receiving your advance payment. Special requirements and customized orders take approximately 15-30 days.
How is transportation safety and payment security handled?
We select safe and reliable transportation companies for dispatch. The transit cycle is optimized to ensure secure delivery. All transaction channels are fully verified and monitored to ensure prompt delivery and standard-compliant product quality.
How do you ensure product quality?
During the production process, we inspect all sourced and manufactured parts, systematically logging them. A final comprehensive inspection is performed prior to packaging and shipment, with photographic and video verification provided for transparency.
Can the lifting height of the CDD15 and CDD20 models be customized?
Yes. While the standard configured lifting height for both models is 3 meters, we offer customizable solutions to meet specific warehouse vertical height requirements.
What type of battery parameters do these electric stackers use?
Both models are equipped with a high-capacity 48V 32AH lead-acid battery, designed to provide stable power output and reliable duty cycles for warehouse tasks.
Are the solid tires suitable for all indoor warehouse floor surfaces?
Yes, the heavy-duty solid tires are designed for wear resistance and strong grip on standard flat concrete or epoxy-coated indoor warehouse surfaces, offering excellent stability.